How to be Assertive, if that's alright with you!

How to be Assertive, if that's alright with you!


Course Title.  How to be Assertive, if that’s alright with you! 

 Duration.  One day

 This course is also available as a shortened course for Lunchtime Learning.

 Course Learning Outcomes

At the end of the course the delegates will be able to...  

  • Be able to describe what assertiveness is.
  • Be able to identify when it is right to be assertive
  • Be able to explain the difference between submissive, aggressive and assertive behaviour.
  • Be able to say NO at the correct time with confidence.

 Who is this course aimed at.

Assertiveness is very closely linked with self belief and confidence, and this programme is intended to give you the tools to be more confident in your dealings with others both professionally and socially. 

 How will it help you or your business

If you feel that there are times when your views are not considered, or when your boss gives you more work when you are snowed under and you don’t know how to say ’No’ this course will help you . 

 Course Description.

The course looks at

  • What is assertiveness and how being assertive will benefit you
  • How assertiveness links to confidence
  • When to be assertive
  • The role body language plays in assertiveness/confidence
  • The difference between submissive, aggressive and assertive behaviour
  • How you can be more confident
  • Recognising the barriers to assertiveness/ confidence
  • How to recognise deal with fear
  • What are the techniques you can apply
  • The BIG question How to say NO assertively
  • Listening skills


To book your place on the next course follow this link to the Contact Us and e-mail Avril.   








Quantity:  at  £135.00  each 

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